Shipping Policy
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Subject to stock availability, all orders will be processed within 24-48 hours (excluding weekends and public holidays). You will receive an email notification once your order has been shipped.
We deliver throughout Europe.
Shipping cost Belgium/Netherlands
7€ for orders less than 50€
FREE shipping for orders over 50€
Standard shipping between 3 - 5 working days. (Excluding weekends and public holidays.)
Shipping cost for the rest of Europe
160€ for orders less than 50€
10€ for orders over 50€
*subject to size of order
Shipping times will vary depending on the country and circumstances. A notification email will be sent with a tracking number.
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Return & Exchange Policy
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We accept returns up to 7 days after delivery if the item is unused/unopened and in its original condition. We will refund the order amount for the product. Please note that the shipping cost will not be refunded and the return shipping will be at the customers cost.
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In the event that your order arrives damaged in any way, please email us as soon as possible at hello@beulahcollagen.com with your order number and a photo of the item’s condition. Once the product and situation has been reviewed and confirmed damaged, we will exchange the product free of charge.
If you have any further questions, please don't hesitate to contact us at hello@beulahcollagen.com
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